Support when you need it. Coverage when you use it.
When your provider, school, or employer uses CodePause, you get 24/7 crisis support covered by your insurance—with professionals who know your history, your safety plan, and your goals.
What you get with CodePause crisis support
Real support from real professionals—not a chatbot, not a hotline that doesn't know you. Crisis counselors who have your history, your safety plan, and direct connection to your provider.
24/7 Crisis Counselors Who Know You
When you're in crisis at 2am, you don't want to explain your entire history to a stranger. CodePause crisis counselors have instant access to:
- ✓Your personalized safety plan—what works for you, what doesn't, who to contact
- ✓Your crisis history—past episodes, triggers, successful interventions
- ✓Your treatment goals—they're part of your care team, not separate from it
- ✓Direct line to your provider—updates sent immediately so your therapist knows what happened
Crisis Tools in Your Pocket
The CodePause app gives you immediate access to evidence-based tools when you need to de-escalate, regulate emotions, or manage anxiety:
- ✓Guided breathing exercises—physiological calming for panic and anxiety
- ✓Progressive muscle relaxation—reduce physical tension tied to emotional distress
- ✓Grounding techniques—5-4-3-2-1 sensory exercises and other grounding methods
- ✓Distraction activities—safe, structured activities to interrupt crisis escalation
- ✓One-tap crisis support—instant connection to a crisis counselor when tools aren't enough
No Out-of-Pocket Cost
Crisis support shouldn't be a financial decision. When you use CodePause crisis services, it's covered by your insurance—just like your regular therapy:
- ✓Medicaid coverage—crisis support is a covered benefit under EPSDT and state mental health services
- ✓Commercial insurance—most plans cover crisis intervention services (verify with your provider)
- ✓No surprise bills—billing handled through your provider's practice, same as regular appointments
- ✓Use it when you need it—don't avoid crisis support because of cost concerns
Track Your Progress Between Sessions
Therapy happens between appointments too. Use the CodePause app to capture what's happening in your life—automatically synced to your chart:
- ✓Quick mood check-ins—log how you're feeling with validated scales (PHQ-9, GAD-7)
- ✓Journal entries—capture thoughts, triggers, and victories so you don't forget by your next session
- ✓Automatic chart sync—your provider sees updates before you walk in, making sessions more productive
- ✓Privacy-protected—you control what gets shared; notes are HIPAA-compliant and secure
Your provider can focus on you
CodePause handles the administrative burden so your therapist, school counselor, or workplace mental health program can spend more time on what matters: your care.
More Time in Sessions
When billing and compliance are automated, your provider spends 5-8 hours less per week on paperwork—and more time focused on your treatment goals.
Less Burnout
Crisis calls at 2am are covered by licensed crisis counselors—not your therapist's personal phone. This means your provider stays healthy and available long-term.
Better Coordination
When you have a crisis, your provider knows immediately—with notes from the crisis counselor and updated safety plans. No more wondering what happened between sessions.
A national standard for crisis response
Every crisis counselor you reach through CodePause has been trained to the same national standard—not a patchwork of local trainings, but a comprehensive, evidence-based curriculum designed for real crisis work.
What this means for you:
- ✓Consistent quality of care—no guessing if the person on the other end knows what they're doing
- ✓Shared language with your provider—crisis counselors use the same frameworks and interventions
- ✓Access to a growing network—as more providers join CodePause, the crisis safety net expands
- ✓Professional, compassionate support—not just someone reading from a script
How do I get CodePause crisis support?
CodePause is available when your mental health provider, school, or employer enrolls you in the program. It's part of your existing care—not a separate service you have to sign up for.
Want to recommend CodePause?
If your provider, school, or employer isn't using CodePause yet, you can share this page with them—or have them reach out to learn how it works.