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For HR Leaders & Risk Managers

When an employee is in crisis, your staff isn't trained for this.

CodePause® delivers nationally standardized crisis training, 24/7 licensed crisis response, and Critical Incident Stress Management (CISM)—protecting your workforce, reducing liability, and supporting employees through their toughest moments.

National standard
Crisis training program recognized across industries—no more patchwork approaches
24/7 response
Licensed crisis professionals—not untrained managers handling mental health emergencies
Crisis line benefit
Enroll employees—crisis calls may be covered by their insurance when needed

The hidden costs of unprepared crisis response

Mental health crises at work aren't rare—but most businesses have no standardized protocol, no trained staff, and no professional support when seconds matter.

No standardized training = liability exposure

Managers improvise responses to suicidal employees, panic attacks, or threatening behavior—with no protocol and no documentation. Every incident is a legal risk.

EAPs don't respond in real-time

Employee Assistance Programs offer referrals and scheduled appointments—but they don't answer when an employee is actively in crisis on a Tuesday afternoon.

Calling 911 can escalate workplace situations

Police aren't mental health professionals. What starts as a behavioral health crisis can become a legal issue, traumatize coworkers, and damage company reputation.

Productivity losses from untreated crises

When employees experience mental health emergencies with no support, they take extended leave, disengage, or quit—costing you retention and morale across teams.

No Critical Incident Stress Management (CISM) plan

After workplace traumas (sudden death, violence, accidents), teams are left to process alone. No debriefing, no coordinated support, no follow-through—just unresolved trauma.

Patchwork crisis policies vary by site

Multi-location businesses have inconsistent protocols. Houston handles crises differently than Boston—creating compliance gaps and uneven employee protection.

Managers become crisis responders by default

When someone breaks down, who handles it? Usually a manager with zero mental health training, no backup, and no idea if they're making things worse.

Insurance won't cover unlicensed crisis interventions

Businesses pay out of pocket for ad-hoc crisis consultants or leave employees without support. Meanwhile, employee insurance benefits go unused because no one connects them to care.

CodePause®: The national standard for workplace crisis response

Stop improvising. Start protecting your workforce with standardized training, licensed crisis support, and professional CISM coordination—comprehensive solutions for every stage of crisis management.

National Standard Crisis Training

Certificate-based program
  • Standardized protocols for recognizing and responding to mental health crises—consistent across all locations
  • De-escalation techniques taught by licensed mental health professionals, not security consultants
  • Certification for managers and HR staff—demonstrable compliance and reduced liability exposure
  • Clear escalation pathways—know exactly when to engage CodePause crisis line, 911, or internal resources
Building the national standard
CodePause® is creating the first comprehensive crisis training standard for workplaces—establishing the benchmark other programs will follow

24/7 Licensed Crisis Response

Real-time support
  • Immediate access to licensed professionals—LCSWs, LMHCs, crisis counselors answering in seconds, not hours
  • Trained for workplace crises—suicidal ideation, panic attacks, substance use, workplace violence threats, grief
  • Managers get backup—they're not alone handling crises; crisis professionals guide them through the situation in real-time
  • Coordination with 911 when needed—we triage appropriately, escalating only when safety requires emergency services
Not an EAP replacement—a real-time safety net
EAPs provide ongoing counseling referrals. CodePause handles acute crises happening right now—then coordinates warm handoffs to ongoing care

Critical Incident Stress Management (CISM)

Post-incident support
  • Pre-planned response protocols for workplace traumas—sudden death, violence, mass layoffs, accidents
  • Immediate debriefing coordination—licensed facilitators deploy within hours to support affected teams
  • Ongoing monitoring for PTSD symptoms—follow-up check-ins identify employees needing additional care before they spiral
  • Documentation and compliance—detailed incident reports showing your organization responded appropriately with licensed professionals
Don't wait for the crisis to figure out CISM
Pre-planning with CodePause means when a critical incident happens, your response is immediate, professional, and coordinated—not scrambled together under stress

Employee Crisis Benefit Option

Crisis line enrollment
  • Enroll your insured employees—crisis calls may be covered by their insurance when needed
  • We negotiate with your insurance providers to confirm coverage eligibility
  • Attracts and retains talent—offering crisis support signals your organization takes mental health seriously
Enrollment-based benefit option
Work with us to offer crisis line access as an employee benefit. We coordinate with your insurance provider to establish coverage.
National standard training
24/7 licensed response
CISM planning & support
Employee crisis enrollment
Reduced liability exposure

Who partners with CodePause®

From Fortune 500 HR teams to growing companies prioritizing employee wellbeing, CodePause scales with your organization.

Enterprise Organizations

Multi-site operations need standardized crisis protocols across all locations. CodePause ensures consistency, compliance, and professional response nationwide.

Perfect for:
• Fortune 500 HR departments
• Multi-location retail, hospitality, manufacturing
• National standard training rollout
• CISM pre-planning for high-risk environments

Growing Companies (50-500 employees)

You're scaling fast but don't have dedicated crisis response infrastructure. CodePause gives you enterprise-grade support without enterprise overhead.

Perfect for:
• Tech startups prioritizing employee wellbeing
• Professional services firms (consulting, legal, finance)
• First standardized crisis training program
• Employee crisis benefit enrollment to attract talent

High-Risk & Public-Facing Sectors

Frontline workers, customer service teams, and public venues face mental health crises regularly. You need immediate backup and documented protocols.

Perfect for:
• Healthcare organizations (non-clinical staff)
• Transportation, logistics, warehouse operations
• Event venues, stadiums, entertainment
• CISM for traumatic workplace incidents

Join the Business Pilot Program

We're partnering with pilot organizations to validate CodePause®'s national training standard, 24/7 crisis response, and CISM protocols. Pilot partners receive priority onboarding, discounted training rates, and input on program design.

Pilot Partner Benefits:
✓ Founding partner pricing
✓ Priority onboarding
✓ Shape national training standards
✓ Insurance negotiation support

Questions about insurance negotiation, CISM planning, or training rollout? Email info@codepause.com