Crisis support that knows your patients, students, and employees.
Give your clients phone and app-based access to licensed crisis professionals who coordinate with your care teams—adding a vital layer of support between appointments and emergency services.
The gap between appointments and emergencies
Your clients have access to scheduled care and emergency services—but what about the moments in between? When someone's struggling at 2am, on a weekend, or during a difficult moment at work or school, they need support that bridges the gap.
Healthcare Practices
Your patients call you between appointments when they're struggling. You want to help, but you're not available 24/7—and referring them to anonymous crisis lines means losing continuity of care.
Solution: Crisis support that connects back to you and your treatment plan
Schools & Universities
When a student is in crisis during the school day, your staff needs expert support immediately—not just the option to call 911 or send them home. You want licensed professionals who understand the school environment.
Solution: On-demand access to licensed crisis counselors who coordinate with school mental health staff
Businesses & Organizations
Your employees deserve mental health support as a benefit—not just an EAP phone number. When someone's struggling, you want them to have access to real-time crisis support that helps them stay productive and healthy.
Solution: Employee benefit that provides immediate crisis access with licensed professionals
How CodePause® works with your organization
We integrate with your existing care infrastructure—giving your clients access to licensed crisis professionals who coordinate with your team and work within your protocols.
The current challenge:
Services like 988 offer valuable crisis intervention, but they don't have access to your client's treatment history or care team
911, police, and EMTs are critical for emergencies—but many crises need behavioral health expertise, not emergency medical response
Your clients need support that bridges scheduled care and emergency services—crisis intervention that connects back to their treatment team
What CodePause® adds:
Licensed counselors (LCSWs, LMHCs) with access to safety plans, treatment history, and current care team—enrolled through your organization
When enrolled clients call, we notify their provider, follow your protocols, and ensure continuity of care—no information lost in handoffs
Billable to the client's existing insurance (Medicaid, commercial plans)—making it accessible to insured individuals without adding cost to your organization
Phone and app access for enrolled clients—providing crisis support between appointments, after hours, and on weekends
CodePause® is for insured individuals enrolled by their provider, school, or workplace—not a public hotline. This ensures crisis responders have the context and care team connections that make intervention effective.
Who partners with CodePause®
We work with healthcare practices, school districts, and businesses who want to offer their clients, students, and employees coordinated crisis support that bridges the gap between scheduled care and emergency services.
Enroll your patients in crisis support that connects back to you—maintaining continuity of care between appointments
Your patients get 24/7 access • You get notified in real-time • Insurance pays
Give students access to licensed crisis counselors who work with your mental health staff and follow your protocols
FERPA compliant • Coordinates with school counselors • Students' insurance pays
Offer employees a mental health benefit that provides immediate crisis support—enhancing your existing EAP and wellness programs
Employee benefit • Reduces crisis escalation • Employees' insurance pays
Built for care coordination: HIPAA-compliant infrastructure, FERPA protections for educational settings, licensed clinical staff, and integration with existing care teams. Crisis support is billed to the individual's insurance—not to your organization.